Delivery

CLICK & COLLECT

Shop online from the comfort of your own home, then have your order picked and packed by our team at the store to have ready for you to collect in 3-5 business days. Our click & collect service is free and available at all PlaceMakers stores nationwide.

How does it work?

1. Select your products and add to cart

2. Once you have finished adding all your products to cart, click checkout

3. Select Click & Collect as your delivery method

4. Confirm you have selected the correct PlaceMakers store that you want to collect the order from

5. Then review your order details and click Pay Now to complete your order

6. You will get an email from the branch when your order is ready to collect from the store

What else do I need to know?

• Some items may take longer to pick and pack due to size or where the item is stored. If there is a delay with your order, someone from the store will get in contact with you via the email or phone number you submitted at checkout
• Please make sure to bring your personal photo ID, order confirmation and card used for purchase with you when you come to collect.
• Click & collect is only valid at the store that you selected when placing the order. You must collect your order from this store only.

DELIVERIES

If you don’t want to Click & Collect, we can deliver your order straight to your door so you can keep that DIY project moving.

Standard Delivery

Every product has a different delivery timeframe depending on whether we have it in stock at the store, or whether we need to order it in for you. On each product you can see how long it will take to get to you, whether it is In Stock now or available in 3-8 days.

Timeframes

Once you have placed your order our team will be in touch if it is a big order to arrange delivery time and note any instructions that are necessary for delivery. We’ll aim to deliver your item within 3-8 business days, however delivery to rural address may take longer.

Tracking my order

We’ll email you the link to track you order once we have received it from CourierPost or Pace. If you have any questions about your order, please email us on shopsupport@placemakers.co.nz